WHAT IS YOUR POLICY ON RETURNS?

What is your policy on returns and how to raise the request?

Any product delivered wrong with respect to what is shown on the website could be returned / replaced within 48 hours of the delivery. Please reach out to our WhatsApp  support on +91 9528096951 or drop an email at glassdeccan@gmail.com, available all 7 days between 0930 Hrs. to 1830 Hrs.)
Please place the return / replacement request within 48 hours of the delivery.

Due to fragile nature of our products and complexities of reverse logistics, we do not accept returns / replacements in rest of the categories & sub categories.
Please return the products in their original packaging and unused. Double-check that you've included all the tags, warranty cards, and all other attachments that came with your order.

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If I pay for my order by Debit or credit card, how long will it take to process my refund?

It’ll take 4-5 business days for us to receive your products and perform a quality check
We’ll then take 2 business days to approve the refund.
Your bank or card may take a further 2 to 7 business days to process the transaction.